Shipping
Orders will ship from California, via United States Postal Service within 1-3 business days after payment. The shipping charges quoted are for domestic or international First Class service, with insurance and recipient signature requirement to ensure safe delivery.
Tax & Customs Duty
We are required to collect Califonia sales tax on orders shipped to California addresses. For international orders, the buyer is responsible for any import duties.
Returns & Exchanges
We won’t be happy if you are not happy with your purchase. Items to be returned or exchanged must be in their original, unused condition, and sent back within 7 days of receipt. Please kindly notify us before putting the item in the mail. A detailed return mailing instruction will be sent out to such requests. The initial shipping cost is not refundble. Custom or personalized orders can not be returned or exchanged.
Nature’s Uniqueness
Our items are handcrafted from natural materials. We aim to achieve harmony and symmetry in some designs. But no two pearls and no two stones are identical; each has its own uniqueness even in pairings and strings. Our items all are photographed under natural daylight without photoshop editing. We strive to have the photos represent the items, however photos may appear slightly different on various digital screens, and each item may also look slightly different under different lighting conditions.